Legal
Cookie policy
The cookies NoxClean sets, what each one is for, and how to control them.
Last updated 12 September 2026
1. What cookies are
Cookies are small text files a site stores on your device. Similar technologies — local storage and session storage — do much the same job. We use both, and refer to them all as “cookies” here.
2. How we use them
Most of our cookies are strictly necessary: without them you could not stay signed in, complete a booking, or pay securely. We use a small amount of analytics to understand how the site is used. We do not use advertising or cross-site tracking cookies, and we do not sell data to advertisers.
3. The cookies we set
| Cookie | Purpose | Type | Lifetime |
|---|---|---|---|
| Session & refresh token | Keeps you signed in between visits and lets us renew your session securely. | Strictly necessary | 30 days |
| Booking progress | Remembers how far through the booking wizard you are so a refresh does not lose your answers. | Strictly necessary | Until the tab is closed |
| Security & rate limiting | Helps us spot abusive traffic and protect the service from automated attacks. | Strictly necessary | Session |
| Payment (Stripe) | Set by Stripe to process your card securely and detect fraudulent transactions. | Strictly necessary | Up to 1 year |
| Usage analytics | Tells us which pages are used and where people get stuck, so we can improve them. | Analytics | Up to 2 years |
4. Controlling cookies
Every major browser lets you block or delete cookies from its settings. Blocking strictly necessary cookies will stop you signing in and booking, so the site will not work properly. Analytics cookies can be blocked with no loss of functionality.
- Chrome — Settings → Privacy and security → Third-party cookies
- Safari — Settings → Privacy → Manage website data
- Firefox — Settings → Privacy & Security → Cookies and Site Data
- Edge — Settings → Cookies and site permissions
5. Third-party cookies
Stripe sets cookies on our checkout to process payments and detect fraud. Their use of those cookies is governed by Stripe’s own privacy policy. If you sign in with Google or Apple, those providers may set cookies as part of signing you in.
6. More information
For the full picture of how we handle personal data, read our privacy policy, or get in touch through our contact page.